Contact Us

CONTACT US

WE’RE HERE FOR YOU.

Have a question about your order, sizing, returns, exchanges, or anything HER Activ?

We’d love to hear from you.

Whether you’re looking for help finding the right fit, checking on an order, or simply want to connect with us, our team is here to help.

CUSTOMER SUPPORT

Email:
her.activ@gmail.com

For the fastest assistance, please include your order number if applicable when contacting us about an existing order.

ORDER QUESTIONS

Need help with an order?

Please include:

• Your order number
• The email address used at checkout
• A brief description of how we can help

This helps us get your request resolved as quickly as possible.

RETURNS & EXCHANGES

Need to start a return or exchange?

Please email us within 21 days of delivery with your order number and let us know whether you’re requesting a return or an exchange.

For complete eligibility requirements, please visit our Return & Exchange Policy.

RESPONSE TIME

Our customer support team aims to respond to emails within 2-3 business days.

Please allow additional time during product launches, holidays, promotions, and other high-volume periods.

STAY CONNECTED

Follow HER Activ on social media for new collection announcements, product launches, restocks, promotions, events, and more.

HER ACTIV
California, USA

Questions? We’re only an email away.

her.activ@gmail.com